d333 Privacy Policy

01 Overview

This Privacy Policy describes how d333 ("d333", "we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use the d333 platform at d333.live. It applies to all users regardless of how they access the platform — through a web browser, the d333 mobile app, or any other method.

d333 is committed to handling your personal data responsibly and transparently. We collect only what we genuinely need, we use it only for the purposes described in this policy, and we take serious technical and organisational steps to keep it secure.

By registering an account or using any service on d333, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how d333 handles personal data, please do not use the platform.

02 What We Collect

d333 collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from third-party sources for verification purposes. The categories of data we collect include:

d333 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

03 How We Use Your Data

d333 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and secure your d333 account, and to verify your identity when you log in.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Identity verification (KYC): To confirm that you meet the eligibility requirements to use d333, including age verification and fraud prevention checks.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform improvement: To analyse how players use d333 and identify areas where the experience can be made faster, smoother, or more enjoyable.
• Responsible gaming: To monitor for signs of problem gambling and to enforce self-exclusion requests and deposit limits.
• Legal compliance: To meet our obligations under applicable laws, including anti-money laundering (AML) regulations and financial reporting requirements.
• Security: To detect and prevent fraud, unauthorised access, and other malicious activity on the platform.
• Communications: To send you important account notifications, transaction confirmations, and — where you have opted in — promotional offers from d333.

d333 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

04 Legal Basis for Processing

d333 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered player — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws, including KYC, AML, and financial record-keeping requirements.
• Legitimate interests: Processing carried out for d333's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests do not override your rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications. You may withdraw consent at any time by contacting d333 support.

05 Data Sharing

d333 does not sell, rent, or trade your personal data to any third party for marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: Your financial data is shared with bKash, Nagad, and Rocket solely to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: We may share identity documents with third-party KYC service providers to complete verification checks. These providers are contractually bound to handle your data securely.
• Legal authorities: We may disclose your data to law enforcement, regulatory bodies, or courts when required to do so by law or in response to a valid legal request.
• Fraud prevention agencies: In cases of suspected fraud or money laundering, we may share relevant data with fraud prevention organisations to protect the platform and its players.
• Business transfers: In the event of a merger, acquisition, or sale of d333's assets, your data may be transferred to the acquiring entity. You will be notified of any such change.

06 Cookies

d333 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit d333.live.

The types of cookies d333 uses include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of these.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on d333.
• Analytics cookies: Help d333 understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of d333 and your overall experience on the platform.

07 Data Retention

d333 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are:

• Account data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with AML and financial record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• KYC documents: Retained for the duration of your account and for 5 years after closure, or longer if required by law.
• Support communications: Retained for up to 3 years from the date of the interaction.
• Technical and usage data: Typically retained for up to 12 months in identifiable form, after which it may be anonymised and retained for analytical purposes.

When your data is no longer required, d333 will securely delete or anonymise it in accordance with our internal data disposal procedures.

08 Security Measures

d333 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and d333's servers
• Encrypted storage of sensitive data including passwords and payment details
• Two-factor authentication (2FA) options for account login
• Regular security audits and vulnerability assessments of the d333 platform
• Strict access controls — only authorised d333 staff can access personal data, and only to the extent necessary for their role
• Continuous monitoring for suspicious activity, including unusual login attempts and abnormal transaction patterns

While d333 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials confidential. If you suspect your account has been compromised, contact d333 support immediately.

09 Your Rights

As a d333 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact d333 support at [email protected]:

• Right of access: You can request a copy of the personal data d333 holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask d333 to correct it.
• Right to erasure: In certain circumstances, you can request that d333 delete your personal data. Note that some data must be retained for legal compliance reasons and cannot be erased on request.
• Right to restrict processing: You can ask d333 to limit how we use your data in certain situations, for example while a dispute is being investigated.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format for transfer to another service provider.
• Right to object: You can object to d333 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though d333 may have grounds to continue in some cases.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

d333 will respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request to protect against unauthorised access to your data.

10 Minors

d333 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on d333 or provided us with personal data, please contact us immediately at [email protected]. We will investigate and, if confirmed, delete the account and all associated data without delay.

11 Changes to This Policy

d333 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we handle your data, d333 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of d333 after any update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how d333 protects your privacy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way d333 handles your personal data, please reach out to our support team: